How We Support Our Clients
First Response is a flexible, subscription-based, block-hour program designed to augment your in-house help desk staff and business analysts with Winshuttle, SAP, SharePoint, and SQL assistance.
Clients using First Response will be granted access to our client portal for accessing our support ticketing system and Configurable Management’s extensive knowledge base.
Our client portal allows for access to a number of valuable Configurable Management resources:
• Our SAP and Winshuttle knowledge database (the same database used by our team)
• Our private SAP and Winshuttle video library
• Product support articles on Configurable Management’s products
• A personalized login for managing support tickets (available with a First Response subscription)
Configurable Management Video Library
Look no further if you need a great video source for Winshuttle and SAP topics. Configurable Management’s video channel on YouTube offers a wide-range of helpful advice across the entire suite of Winshuttle products. In addition, our consultants share knowledge from decades of hands-on SAP configuration, development, and end-user use of many modules and industry solutions.