Support

How We Support Our Clients

First Response

First Response is a flexible, subscription-based, block-hour program designed to augment your in-house help desk staff and business analysts with SAP, SharePoint, and SQL assistance.

Clients using First Response will be granted access to our client portal for accessing our support ticketing system and Configurable Management’s extensive knowledge base.

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Client Portal

Our client portal allows for access to a number of valuable Configurable Management resources:
• Our SAP knowledge database (the same database used by our team)
• Our private SAP video library
• Product support articles on Configurable Management’s products
• A personalized login for managing support tickets (available with a First Response subscription)

Configurable Management Video Library

Look no further if you need a great video source for  SAP topics. Configurable Management’s video channel on YouTube offers a wide-range of helpful advice. In addition, our consultants share knowledge from decades of hands-on SAP configuration, development, and end-user use of many modules and industry solutions.